payment and shipping

Payment and shipping

The following conditions apply:

Shipping policy

Deliveries are made within Germany and to the following countries: Belgium, Denmark, Netherlands, Luxembourg, Austria, Bulgaria, Estonia, Finland, France, Greece, United Kingdom, Ireland, Italy, Croatia, Latvia, Lithuania, Liechtenstein, Malta, Monaco, Poland , Portugal, Romania, Sweden, Switzerland, Slovakia, Slovenia, Spain, Czech Republic, Hungary, Belarus, Greenland, Iceland, Norway, Turkey, Ukraine, Cyprus, Russia, United Arab Emirates, USA


Shipping costs (incl. VAT)

Deliveries within Germany:

We calculate the shipping costs with 4,95 € (by DHL) or 6,45 € (by UPS) per order.
From an order value of 80.00 € we deliver free shipping (applies only to online orders).

Deliveries abroad:
We calculate the shipping costs abroad as follows:

CountryDHLUPSShipping time
Germany*4,95 €6,45 €1-3 working days

Belgium, Denmark, Netherlands, Luxembourg, Austria

9,00 €10,50 €2-4 working days

Bulgaria, Estonia, Finland, France, Greece, UK, Ireland, Italy, Croatia, Latvia, Lithuania, Liechtenstein, Malta, Monaco, Poland,

Portugal, Romania, Sweden, Switzerland, Slovakia, Slovenia, Spain, Czech Republic, Hungary

14,99 €16,49 €3-5 working days

Belarus, Greenland, Iceland, Norway, Turkey, Ukraine, Cyprus

25,00 €40,00 €5-7 working days

Russia, United Arab Emirates, USA

55,00 €75,00 €7-14 working days

* including islands. Cash on delivery, packing stations and parcel shops only possible via DHL.


 

Delivery times

As far as no other period is specified in the respective offer, the delivery of goods in Germany will be within 1 - 3 days, for foreign deliveries within 3 - 5 days after conclusion of the contract (with agreed advance payment after receiving of your payment).
Please note that delivery on Sundays and public holidays is not possible.

If you have ordered items with different delivery times, we will ship the goods in a common shipment, unless we have made any deviating agreements with you.

The delivery time in this case is determined by the item with the longest delivery time.

For pick up orders we inform you by e-mail about the provision of the goods. In this case, no shipping costs will be charged.


Terms of payment

For self-pickup from Germany as well as from abroad:

- cash or EC-cash on pick up
- Prepayment by bank transfer
- Payment via PayPal
- Payment via PayPal Express
- Payment via Amazon Payments

For deliveries within Germany you have the following payment options:

- Prepayment by bank transfer
- Cash on delivery (plus 6.60 Euro COD charge and delivery fees)
- Payment via PayPal
- Payment via PayPal Express
- Payment via Amazon Payments

For deliveries abroad you have the following payment options:

- Prepayment by bank transfer
- Payment via PayPal
- Payment via PayPal Express
- Payment via Amazon Payments

If you have questions you will find our contact details here

The estimated shipping costs can only be used if the basket is not empty.