shipping and payment
Shipping and payment
The following conditions apply:
Shipping policy
Deliveries are made within Germany and to the following countries: Belgium, Denmark, Netherlands, Luxembourg, Austria, Bulgaria, Estonia, Finland, France, Greece, United Kingdom, Ireland, Italy, Croatia, Latvia, Lithuania, Liechtenstein, Malta, Monaco, Poland , Portugal, Romania, Sweden, Switzerland, Slovakia, Slovenia, Spain, Czech Republic, Hungary, Belarus, Greenland, Iceland, Norway, Turkey, Ukraine (temporarily suspended), Cyprus, Russia (temporarily suspended), United Arab Emirates, USA
Shipping costs (incl. 19% VAT)
| Deliveries within Germany: | |||||
| DHL | UPS | Shipping time | |||
| Germany | 4,95 € | 6,45 € | 1-3 working days | ||
| (Free shipping from an order value of 80.00 € - only privat customers) | |||||
| Deliveries within the EU: | |||||
| DHL | UPS | Shipping time | |||
| Belgium | - | 10,50 € | 2-4 working days | ||
| Denmark | - | 10,50 € | 2-4 working days | ||
| Netherlands | - | 10,50 € | 2-4 working days | ||
| Luxembourg | - | 10,50 € | 2-4 working days | ||
| Austria | - | 10,50 € | 2-4 working days | ||
| Bulgaria | - | 16,50 € | 3-5 working days | ||
| Estonia | - | 16,50 € | 3-5 working days | ||
| Finland | - | 16,50 € | 3-5 working days | ||
| France | - | 16,50 € | 3-5 working days | ||
| Greece | - | 16,50 € | 3-5 working days | ||
| Ireland | - | 16,50 € | 3-5 working days | ||
| Italy | - | 16,50 € | 3-5 working days | ||
| Croatia | - | 16,50 € | 3-5 working days | ||
| Latvia | - | 16,50 € | 3-5 working days | ||
| Lithuania | - | 16,50 € | 3-5 working days | ||
| Monaco | - | 16,50 € | 3-5 working days | ||
| Poland | - | 16,50 € | 3-5 working days | ||
| Portugal | - | 16,50 € | 3-5 working days | ||
| Romania | - | 16,50 € | 3-5 working days | ||
| Sweden | - | 16,50 € | 3-5 working days | ||
| Slovakia | - | 16,50 € | 3-5 working days | ||
| Slovenia | - | 16,50 € | 3-5 working days | ||
| Spain | - | 16,50 € | 3-5 working days | ||
| Czech Republic | - | 16,50 € | 3-5 working days | ||
| Hungary | - | 16,50 € | 3-5 working days | ||
| Deliveries to non-EU-states: | |||||
| DHL | UPS | Shipping time | |||
| GB | 18,50 € | - | 5-10 working days | ||
| Liechtenstein | 18,50 € | - | 3-5 working days | ||
| Switzerland | 18,50 € | - | 3-5 working days | ||
| Belarus | 25,00 € | 5-10 working days | |||
| Greenland | 25,00 € | - | 5-10 working days | ||
| Iceland | 25,00 € | - | 5-10 working days | ||
| Norway | 25,00 € | - | 5-10 working days | ||
| Turkey | 25,00 € | - | 5-10 working days | ||
| Cyprus | 25,00 € | - | 5-10 working days | ||
| Malta | 75,00 € | 5-7 working days | |||
| Russia | 75,00 € | - | 7-14 working days | ||
| United Arab Emirates | 75,00 € | - | 7-14 working days | ||
| USA | 75,00 € | - | 7-14 working days | ||
Delivery times
As far as no other period is specified in the respective offer, the delivery of goods in Germany will be within 1 - 3 days, for foreign deliveries within 3 - 5 days after conclusion of the contract (with agreed advance payment after receiving of your payment).
Please note that delivery on Sundays and public holidays is not possible.
If you have ordered items with different delivery times, we will ship the goods in a common shipment, unless we have made any deviating agreements with you.
The delivery time in this case is determined by the item with the longest delivery time.
For pick up orders we inform you by e-mail about the provision of the goods. In this case, no shipping costs will be charged.
Terms of payment
For self-pickup from Germany as well as from abroad:
- Prepayment by bank transfer
- Cash payment at pick up
- Payment by PayPal
- Payment by PayPal Express
- Payment by Amazon Payments
- Payment by Apple Pay (Only with Apple device & Safari browser. Only available in Germany & other EU countries)
- Payment by credit card (VISA, MasterCard, AmericanExpress. Only available in Germany & other EU countries)
- Payment by KLARNA Slice-It (Payment method only available from 80€ gross. Only available in the following countries: Germany, Austria, Finland)
- Payment by KLARNA Pay Later (Only available in the following countries: Germany, Austria, Finland, France, Netherlands & Belgium)
- Payment by KLARNA Pay Now (Only available in the following countries: Germany, Austria, Finland, Netherlands & Belgium)
For deliveries within Germany you have the following payment options:
- Prepayment by bank transfer
- Cash on delivery (plus 6.60 Euro COD charge and delivery fees)
- Payment by PayPal
- Payment by PayPal Express
- Payment by Amazon Payments
- Payment by Apple Pay (Only with Apple device & Safari browser)
- Payment by credit card (VISA, MasterCard, AmericanExpress)
- Payment by KLARNA Slice-It (Payment method only available from 80€ gross)
- Payment by KLARNA Pay Later
- Payment by KLARNA Pay Now
For deliveries abroad you have the following payment options:
- Prepayment by bank transfer
- Payment by PayPal
- Payment by PayPal Express
- Payment by Amazon Payments
- Payment by Apple Pay (Only with Apple device & Safari browser. Only available in other EU countries)
- Payment by credit card (VISA, MasterCard, AmericanExpress. Only available in other EU countries)
- Payment by KLARNA Slice-It (Payment method only available from 80€ gross. Only available in the following countries: Austria, Finland)
- Payment by KLARNA Pay Later (Only available in the following countries: Austria, Finland, France, Netherlands & Belgium)
- Payment by KLARNA Pay Now (Only available in the following countries: Austria, Finland, Netherlands & Belgium)
If you have questions you will find our contact details here